Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to 1001Pets. The terms "we", "us" and "our" refer to 1001Pets. 1001Pets operates this store and website, including all related information, content, features, tools, products and services provided through the store (the "Services"). 1001Pets is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have the necessary permission to use the Services where required by applicable law.
To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.
You agree that the information you provide to us is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person without our permission.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate information about the products offered through our store.
Product colors, appearance, dimensions, and other visual characteristics may vary depending on your device, screen settings, lighting, or other factors.
Product descriptions, specifications, availability, and pricing may be changed or updated from time to time.
We reserve the right to discontinue products or limit quantities offered to any person, geographic region, or jurisdiction where permitted by applicable law.
SECTION 3 - ORDERS
When you place an order, you are submitting a request to purchase the products in your order.
1001Pets reserves the right to accept, decline, limit, or cancel an order where permitted by applicable law, including where a product is unavailable, information is inaccurate, payment cannot be authorized, or we reasonably suspect fraudulent or unauthorized activity.
Your order is not accepted until payment has been successfully processed and the order has been confirmed by us.
Please review your order carefully before submitting it. Depending on the status of the order, cancellation requests may not be possible after an order has been processed.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided with the order.
Returns, refunds, and exchanges are handled in accordance with our Refund Policy.
Products purchased through our store are intended primarily for personal or household use unless otherwise agreed with us.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change from time to time.
The price charged for a product will generally be the price displayed at the time the order is placed and will be included in your order confirmation.
Unless otherwise stated, applicable taxes, shipping charges, customs duties, import charges, or other fees may be additional and may depend on the destination and applicable laws.
We may offer promotions that are subject to separate terms and conditions. If the terms of a specific promotion conflict with these Terms of Service, the promotion terms will apply to that promotion.
You agree to provide accurate and complete payment and billing information and to update that information when necessary to complete your transactions.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Shipping times may be affected by shipping carriers, customs processing, weather, destination restrictions, or other circumstances outside our reasonable control.
We are not responsible for delays caused by events or circumstances beyond our reasonable control.
Shipping and delivery information may vary depending on the destination, shipping method, product, and carrier.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including trademarks, logos, product names, text, images, graphics, videos, audio, product descriptions, designs, and other content, are owned by 1001Pets or its licensors and are protected by applicable intellectual property laws.
These Terms permit you to access and use the Services for personal and lawful purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, sell, or otherwise exploit our content without our prior written permission, except where permitted by applicable law.
The 1001Pets name, logo, product names, designs, and slogans may be trademarks of 1001Pets or their respective owners. Shopify's name and trademarks remain the property of Shopify.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services through our store.
Such tools may be provided by third-party providers, and we may not monitor or control those tools.
Your use of third-party tools may also be subject to the terms and policies of the applicable third-party provider.
We may introduce additional tools, features, or services in the future, which may also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites, applications, services, or resources.
We are not responsible for the content, availability, accuracy, or practices of third-party websites or services.
If you access a third-party website or service through a link from our store, you do so at your own discretion and risk.
Questions or disputes regarding third-party products or services should generally be directed to the applicable third-party provider.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
1001Pets is powered by Shopify, which enables us to provide the Services to you.
However, purchases and sales made through our store are transactions between you and 1001Pets.
Shopify is not responsible for products sold by 1001Pets or for disputes arising from transactions between you and 1001Pets.
You acknowledge that Shopify and its affiliates are not responsible for the products, services, or transactions provided by 1001Pets, except where otherwise required by applicable law.
SECTION 10 - PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is hosted and supported by Shopify, Shopify may collect and process certain information in connection with your use of our store and Services.
Information may also be processed by third-party service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze store performance, or otherwise provide services to us.
Please review our Privacy Policy for additional information about how personal information is collected, used, and shared.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, or other feedback to us, you agree that we may use, reproduce, modify, publish, distribute, and display that feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to submit the feedback and that it does not violate the rights of another person or entity.
We are not required to keep feedback confidential, provide compensation for feedback, or respond to every submission.
We may remove content that we reasonably believe violates these Terms of Service or applicable law.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to products, prices, promotions, availability, shipping charges, or other information.
We reserve the right to correct such errors or inaccuracies and to update information when necessary.
Where permitted by applicable law, we may also cancel or modify an order affected by a material error and will make reasonable efforts to notify the customer.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use the Services:
(a) for unlawful or malicious purposes;
(b) to violate applicable laws or regulations;
(c) to infringe intellectual property or other rights;
(d) to harass, abuse, threaten, defame, or harm another person;
(e) to submit false or misleading information;
(f) to transmit malware, viruses, or other harmful code;
(g) to send spam or unauthorized promotional communications;
(h) to impersonate another person or entity;
(i) to interfere with or disrupt the operation or security of the Services;
(j) to attempt to gain unauthorized access to our systems or accounts; or
(k) to use automated methods to access the Services in a manner that violates applicable laws, our policies, or the technical restrictions of the Services.
We reserve the right to suspend or terminate access to the Services where we reasonably believe that these Terms have been violated or where necessary to protect our Services, customers, or business.
SECTION 14 - AGENTS
If you use software or services that autonomously or semi-autonomously access, use, or interact with our Services, such software or services must comply with applicable laws, our technical requirements, and any restrictions communicated by us.
Automated systems must not misrepresent themselves as human users, circumvent security measures, bypass CAPTCHAs, or attempt to evade technical restrictions designed to control automated access.
We may limit or restrict automated access to our Services where necessary to protect our systems, customers, or business.
SECTION 15 - TERMINATION
We may suspend or terminate access to our Services where permitted by applicable law, including where we reasonably believe that these Terms have been violated.
Any obligations or rights that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, privacy, disclaimers, limitations of liability, indemnification, and other applicable provisions.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided through the Services is made available for general informational purposes.
While we make reasonable efforts to keep information accurate and current, we do not guarantee that all information will always be complete, accurate, or error-free.
Except where expressly stated by 1001Pets or required by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, 1001Pets and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
This may include, where permitted by applicable law, loss of profits, loss of revenue, loss of data, or similar damages.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless 1001Pets, its service providers, partners, and affiliates from claims, losses, liabilities, or reasonable expenses arising from your violation of these Terms of Service, your violation of applicable law, or your misuse of the Services.
This section does not apply to the extent that a claim results from our own unlawful conduct or liability that cannot legally be excluded.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law and the remaining provisions will remain in effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
These Terms of Service, together with the policies referenced on our website, constitute the agreement governing your use of our Services.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
If there is any ambiguity in these Terms, the interpretation will be determined in accordance with applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms of Service without our prior written consent, except where permitted by applicable law.
We may transfer or assign our rights and obligations where permitted by applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service are governed by the applicable laws governing the transaction and the relationship between you and 1001Pets, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms is intended to remove or limit mandatory rights that consumers may have under the laws applicable to their location.
SECTION 23 - HEADINGS
Section headings are included for convenience only and do not limit or otherwise affect these Terms of Service.
SECTION 24 - CHANGES TO THESE TERMS
You can review the most current version of these Terms of Service on this page.
We may update, change, or replace portions of these Terms of Service from time to time by posting an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
If you have questions about these Terms of Service, our products, orders, returns, refunds, or other store-related matters, please contact us at:
Email: support@1001pets.store
1001Pets